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No Compromises: Salesloft's Rigorous Hiring Process with Carina Gerry, Director of Engineering

Published Oct 10, 2023

Updated Aug 22, 2024

3 min read

In this episode of the Engineering Leadership Series, host Tracy Lee welcomes Carina Gerry, the Director of Engineering at Salesloft. SalesLoft, known for its excellent workplace culture, has grown significantly during Carina's tenure, now boasting nearly 800 employees, a substantial increase from the 70 employees when she first joined.

Carina's career at Salesloft began as the first QA team hire, where she played a pivotal role in building the QA department and later transitioned into managing engineering teams. Two years ago, she assumed the role of Director of Engineering.

Salesloft places a strong emphasis on its core values to define its culture. These values include "team over self," "glass half full," "customer first," "bias towards action," and "focused on results." Carina emphasizes that these values are more than just words; they serve as the foundation for the type of people who succeed at Salesloft.

Carina strongly believes that hiring the right people is the key to a company's success. Carina adopts a rigorous hiring approach, where if a candidate doesn't receive a resounding "hell yes," it's considered a "no." This approach ensures that Salesloft hires candidates who truly align with the company's culture and values.

To combat bias in the hiring process, Carina encourages self-awareness among interviewers. She advises interviewers to be conscious of any snap judgments they might make and to ask themselves why they feel a certain way about a candidate. Additionally, Salesloft seeks to anonymize resumes, removing any information that might introduce bias, such as names, educational backgrounds, or graduation years.

Carina covered the intricacies of Salesloft’s comprehensive hiring process, which includes recruiter screens, technical skills interviews, peer interviews, core values interviews, resume interviews, executive interviews, and reference checks. The process aims to thoroughly evaluate a candidate's skills, cultural fit, and track record.

One interesting aspect of Salesloft’s hiring process is the emphasis on negative questions. Instead of focusing solely on accomplishments, interviewers ask candidates about their experiences with difficult situations or dysfunctional teams. This approach helps reveal a candidate's empathy, problem-solving abilities, and resilience in challenging circumstances.

The technical interview at Salesloft consists of a code review, where candidates assess and provide feedback on a piece of code. This approach ensures that candidates are comfortable discussing code and allows for an assessment of their problem-solving and communication skills.

Carina also shares valuable insights into how the interview process helps identify candidates who can align with Salesloft’s core values. She highlights the importance of empathy, a glass-half-full mindset, and the ability to take initiative as key qualities that make a candidate stand out.

The resume interview is a thorough examination of a candidate's career history, going back to high school or early experiences. The goal is to understand a candidate's track record, decision-making processes, and reasons for leaving previous positions. By asking candidates to share high and low points in their careers, Salesloft gains valuable insights into their personalities and motivations.

Carina’s commitment to finding the right people for Salesloft, while eliminating bias, has led to a strong and vibrant company culture. The thorough hiring process at Salesloft ensures that candidates not only possess the necessary skills but also align with the company's core values.

This Dot is a consultancy dedicated to guiding companies through their modernization and digital transformation journeys. Specializing in replatforming, modernizing, and launching new initiatives, we stand out by taking true ownership of your engineering projects.

We love helping teams with projects that have missed their deadlines or helping keep your strategic digital initiatives on course. Check out our case studies and our clients that trust us with their engineering.

Psychologically Safe Workplaces with Krystal Smith-Moore

Krystal Smith-Moore, Engineering Manager at Spotify, shares her journey from a non-traditional background to management, and how it informs her empathetic leadership approach. Krystal emphasizes the significance of self-awareness, seeking support, and aligning personal values with management roles. By ensuring our values align with the company's mission and culture, we can create a more fulfilling leadership experience. Krystal stresses the need for self-care, setting boundaries to prevent burnout, and recognizing when it's time to recharge. By prioritizing self-care, leaders can maintain their energy and enthusiasm, leading to better decision-making and a more positive work environment. She also discusses the importance of empathy, continuous learning, and creating psychologically safe workplaces where employees feel comfortable expressing their ideas and concerns. By aligning personal values with management roles, prioritizing self-care, and fostering a psychologically safe workplace, leaders can create a positive and impactful experience for themselves and their teams. Download this episode here....

Jun 13, 2024

1 min

Engineering Leadership

Engineering Management: Just a Detour? - Charity Majors, CTO at Honeycomb

Rob Ocel interviews Charity Majors, CTO at Honeycomb on engineering leadership. Engineering management was once thought of as an inevitable destination for engineers who sought advancement in their careers, but now engineers have more options than ever. Many engineering managers are becoming engineers again, and the role of manager requires a significant amount of emotional labor. Should anyone want to be an engineering manager? Charity shares her journey of becoming an accidental CTO and founder, despite never aspiring to be a manager. She talks about the importance of engineering managers, and how they help teams outperform those without one, but acknowledges the role is challenging and not always enjoyable. Charity and Rob discuss how good managers can transform a company. They are compared to the nervous system of a company, routing information and ensuring everyone has what they need to succeed. Charity highlights the difficulty engineers face when transitioning from a ticket system to a more autonomous work environment. This shift can be challenging, as engineers may struggle with the newfound freedom and responsibility. It can take years to fully make the transition, so leaders looking to promote engineers to management need to be committed to and patient with the transition. Both Charity and Rob agree that a strong social support system for engineering managers is necessary as the role can be isolating, and having a network of peers who understand the challenges can be invaluable. Charity Majors' experiences and perspectives shed light on the challenges and rewards of the role, and when engineers should and should not pursue this career path....

Jan 4, 2024

2 mins

Engineering Leadership

Introduction to Zod for Data Validation

As web developers, we're often working with data from external sources like APIs we don't control or user inputs submitted to our backends. We can't always rely on this data to take the form we expect, and we can encounter unexpected errors when it deviates from expectations. But with the Zod library, we can define what our data ought to look like and parse the incoming data against those defined schemas. This lets us work with that data confidently, or to quickly throw an error when it isn't correct. Why use Zod? TypeScript is great for letting us define the shape of our data in our code. It helps us write more correct code the first time around by warning us if we are doing something we shouldn't. But TypeScript can't do everything for us. For example, we can define a variable as a string or a number, but we can't say "a string that starts with user_id_ and is 20 characters long" or "an integer between 1 and 5". There are limits to how much TypeScript can narrow down our data for us. Also, TypeScript is a tool for us developers. When we compile our code, our types are not available to the vanilla JavaScript. JavaScript can't validate that the data we actually use in our code matches what we thought we'd get when we wrote our TypeScript types unless you're willing to manually write code to perform those checks. This is where we can reach for a tool like Zod. With Zod, we can write data schemas. These schemas, in the simplest scenarios, look very much like TypeScript types. But we can do more with Zod than we can with TypeScript alone. Zod schemas let us create additional rules for data parsing and validation. A 20-character string that starts with user_id_? It's z.string().startsWith('user_id_').length(20). An integer between 1 and 5 inclusive? It's z.number().int().gte(1).lte(5). Zod's primitives give us many extra functions to be more specific about *exactly* what data we expect. Unlike TypeScript, Zod schemas aren't removed on compilation to JavaScript—we still have access to them! If our app receives some data, we can verify that it matches the expected shape by passing it to your Zod schema's parse function. You'll either get back your data in exactly the shape you defined in your schema, or Zod will give you an error to tell you what was wrong. Zod schemas aren't a replacement for TypeScript; rather, they are an excellent complement. Once we've defined our Zod schema, it's simple to derive a TypeScript type from it and to use that type as we normally would. But when we really need to be sure our data conforms to the schema, we can always parse the data with our schema for that extra confidence. Defining Data Schemas Zod schemas are the variables that define our expectations for the shape of our data, validate those expectations, and transform the data if necessary to match our desired shape. It's easy to start with simple schemas, and to add complexity as required. Zod provides different functions that represent data structures and related validation options, which can be combined to create larger schemas. In many cases, you'll probably be building a schema for a data object with properties of some primitive type. For example, here's a schema that would validate a JavaScript object representing an order for a pizza: ` Zod provides a number of primitives for defining schemas that line up with JavaScript primitives: string, number, bigint, boolean, date, symbol, undefined, and null. It also includes primitives void, any, unknown, and never for additional typing information. In addition to basic primitives, Zod can define object, array, and other native data structure schemas, as well as schemas for data structures not natively part of JavaScript like tuple and enum. The documentation contains considerable detail on the available data structures and how to use them. Parsing and Validating Data with Schemas With Zod schemas, you're not only telling your program what data should look like; you're also creating the tools to easily verify that the incoming data matches the schema definitions. This is where Zod really shines, as it greatly simplifies the process of validating data like user inputs or third party API responses. Let's say you're writing a website form to register new users. At a minimum, you'll need to make sure the new user's email address is a valid email address. For a password, we'll ask for something at least 8 characters long and including one letter, one number, and one special character. (Yes, this is not really the best way to write strong passwords; but for the sake of showing off how Zod works, we're going with it.) We'll also ask the user to confirm their password by typing it twice. First, let's create a Zod schema to model these inputs: ` So far, this schema is pretty basic. It's only making sure that whatever the user types as an email is an email, and it's checking that the password is at least 8 characters long. But it is *not* checking if password and confirmPassword match, nor checking for the complexity requirements. Let's enhance our schema to fix that! ` By adding refine with a custom validation function, we have been able to verify that the passwords match. If they don't, parsing will give us an error to let us know that the data was invalid. We can also chain refine functions to add checks for our password complexity rules: ` Here we've chained multiple refine functions. You could alternatively use superRefine, which gives you even more fine grained control. Now that we've built out our schema and added refinements for extra validation, we can parse some user inputs. Let's see two test cases: one that's bound to fail, and one that will succeed. ` There are two main ways we can use our schema to validate our data: parse and safeParse. The main difference is that parse will throw an error if validation fails, while safeParse will return an object with a success property of either true or false, and either a data property with your parsed data or an error property with the details of a ZodError explaining why the parsing failed. In the case of our example data, userInput2 will parse just fine and return the data for you to use. But userInput1 will create a ZodError listing all of the ways it has failed validation. ` ` We can use these error messages to communicate to the user how they need to fix their form inputs if validation fails. Each error in the list describes the validation failure and gives us a human readable message to go with it. You'll notice that the validation errors for checking for a valid email and for checking password length have a lot of details, but we've got three items at the end of the error list that don't really tell us anything useful: just a custom error of Invalid input. The first is from our refine checking if the passwords match, and the second two are from our refine functions checking for password complexity (numbers and special characters). Let's modify our refine functions so that these errors are useful! We'll add our own error parameters to customize the message we get back and the path to the data that failed validation. ` Now, our error messages from failures in refine are informative! You can figure out which form fields aren't validating from the path, and then display the messages next to form fields to let the user know how to remedy the error. ` By giving our refine checks a custom path and message, we can make better use of the returned errors. In this case, we can highlight specific problem form fields for the user and give them the message about what is wrong. Integrating with TypeScript Integrating Zod with TypeScript is very easy. Using z.infer<typeof YourSchema> will allow you to avoid writing extra TypeScript types that merely reflect the intent of your Zod schemas. You can create a type from any Zod schema like so: ` Using a TypeScript type derived from a Zod schema does *not* give you any extra level of data validation at the type level beyond what TypeScript is capable of. If you create a type from z.string.min(3).max(20), the TypeScript type will still just be string. And when compiled to JavaScript, even that will be gone! That's why you still need to use parse/safeParse on incoming data to validate it before proceeding as if it really does match your requirements. A common pattern with inferring types from Zod schemas is to use the same name for both. Because the schema is a variable, there's no name conflict if the type uses the same name. However, I find that this can lead to confusing situations when trying to import one or the other—my personal preference is to name the Zod schema with Schema at the end to make it clear which is which. Conclusion Zod is an excellent tool for easily and confidently asserting that the data you're working with is exactly the sort of data you were expecting. It gives us the ability to assert at runtime that we've got what we wanted, and allows us to then craft strategies to handle what happens if that data is wrong. Combined with the ability to infer TypeScript types from Zod schemas, it lets us write and run more reliable code with greater confidence....

Nov 15, 2024

7 mins

JavaScriptZod

D1 SQLite: Writing queries with the D1 Client API

Writing queries with the D1 Client API In the previous post we defined our database schema, got up and running with migrations, and loaded some seed data into our database. In this post we will be working with our new database and seed data. If you want to participate, make sure to follow the steps in the first post. We’ve been taking a minimal approach so far by using only wrangler and sql scripts for our workflow. The D1 Client API has a small surface area. Thanks to the power of SQL, we will have everything we need to construct all types of queries. Before we start writing our queries, let's touch on some important concepts. Prepared statements and parameter binding This is the first section of the docs and it highlights two different ways to write our SQL statements using the client API: prepared and static statements. Best practice is to use prepared statements because they are more performant and prevent SQL injection attacks. So we will write our queries using prepared statements. We need to use parameter binding to build our queries with prepared statements. This is pretty straightforward and there are two variations. By default we add ? ’s to our statement to represent a value to be filled in. The bind method will bind the parameters to each question mark by their index. The first ? is tied to the first parameter in bind, 2nd, etc. I would stick with this most of the time to avoid any confusion. ` I like this second method less as it feels like something I can imagine messing up very innocently. You can add a number directly after a question mark to indicate which number parameter it should be bound to. In this exampl, we reverse the previous binding. ` Reusing prepared statements If we take the first example above and not bind any values we have a statement that can be reused: ` Querying For the purposes of this post we will just build example queries by writing them out directly in our Worker fetch handler. If you are building an app I would recommend building functions or some other abstraction around your queries. select queries Let's write our first query against our data set to get our feet wet. Here’s the initial worker code and a query for all authors: ` We pass our SQL statement into prepare and use the all method to get all the rows. Notice that we are able to pass our types to a generic parameter in all. This allows us to get a fully typed response from our query. We can run our worker with npm run dev and access it at http://localhost:8787 by default. We’ll keep this simple workflow of writing queries and passing them as a json response for inspection in the browser. Opening the page we get our author results. joins Not using an ORM means we have full control over our own destiny. Like anything else though, this has tradeoffs. Let’s look at a query to fetch the list of posts that includes author and tags information. ` Let’s walk through each part of the query and highlight some pros and cons. ` * The query selects all columns from the posts table. * It also selects the name column from the authors table and renames it to author_name. * It aggregates the name column from the tags table into a JSON array. If there are no tags, it returns an empty JSON array. This aggregated result is renamed to tags. ` * The query starts by selecting data from the posts table. * It then joins the authors table to include author information for each post, matching posts to authors using the author_id column in posts and the id column in authors. * Next, it left joins the posts_tags table to include tag associations for each post, ensuring that all posts are included even if they have no tags. * Next, it left joins the tags table to include tag names, matching tags to posts using the tag_id column in posts_tags and the id column in tags. * Finally, group the results by the post id so that all rows with the same post id are combined in a single row SQL provides a lot of power to query our data in interesting ways. JOIN ’s will typically be more performant than performing additional queries.You could just as easily write a simpler version of this query that uses subqueries to fetch post tags and join all the data by hand with JavaScript. This is the nice thing about writing SQL, you’re free to fetch and handle your data how you please. Our results should look similar to this: ` This brings us to our next topic. Marshaling / coercing result data A couple of things we notice about the format of the result data our query provides: Rows are flat. We join the author directly onto the post and prefix its column names with author. ` Using an ORM we might get the data back as a child object: ` Another thing is that our tags data is a JSON string and not a JavaScript array. This means that we will need to parse it ourselves. ` This isn’t the end of the world but it is some more work on our end to coerce the result data into the format that we actually want. This problem is handled in most ORM’s and is their main selling point in my opinion. insert / update / delete Next, let’s write a function that will add a new post to our database. ` There’s a few queries involved in our create post function: * first we create the new post * next we run through the tags and either create or return an existing tag * finally, we add entries to our post_tags join table to associate our new post with the tags assigned We can test our new function by providing post content in query params on our index page and formatting them for our function. ` I gave it a run like this: http://localhost:8787authorId=1&tags=Food%2CReview&title=A+review+of+my+favorite+Italian+restaurant&content=I+got+the+sausage+orchette+and+it+was+amazing.+I+wish+that+instead+of+baby+broccoli+they+used+rapini.+Otherwise+it+was+a+perfect+dish+and+the+vibes+were+great And got a new post with the id 11. UPDATE and DELETE operations are pretty similar to what we’ve seen so far. Most complexity in your queries will be similar to what we’ve seen in the posts query where we want to JOIN or GROUP BY data in various ways. To update the post we can write a query that looks like this: ` COALESCE acts similarly to if we had written a ?? b in JavaScript. If the binded value that we provide is null it will fall back to the default. We can delete our new post with a simple DELETE query: ` Transactions / Batching One thing to note with D1 is that I don’t think the traditional style of SQLite transactions are supported. You can use the db.batch API to achieve similar functionality though. According to the docs: Batched statements are SQL transactions ↗. If a statement in the sequence fails, then an error is returned for that specific statement, and it aborts or rolls back the entire sequence. ` Summary In this post, we've taken a hands-on approach to exploring the D1 Client API, starting with defining our database schema and loading seed data. We then dove into writing queries, covering the basics of prepared statements and parameter binding, before moving on to more complex topics like joins and transactions. We saw how to construct and execute queries to fetch data from our database, including how to handle relationships between tables and marshal result data into a usable format. We also touched on inserting, updating, and deleting data, and how to use transactions to ensure data consistency. By working through these examples, we've gained a solid understanding of how to use the D1 Client API to interact with our database and build robust, data-driven applications....

Dec 23, 2024

6 mins

JavaScript

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No Compromises: Salesloft's Rigorous Hiring Process with Carina Gerry, Director of Engineering

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